COOKIE POLICY

This Cookie Policy explains how Eight Tones Music Store Pte. Ltd. (“Eight Tones”, “we”, “us”) uses cookies and similar tracking technologies on our website. By continuing to browse our website, you confirm that you understand and agree to the use of cookies as described in this Policy.

1. Understanding Cookies

Cookies are small text files placed on your device when you visit a website. They help websites load correctly, improve user experience and record anonymous information about how visitors use the site. Cookies are a standard tool used by ecommerce websites, service providers and online platforms to enhance browsing and enable essential features.

2. Why We Use Cookies

Eight Tones uses cookies to operate our website efficiently, enable online shopping functions, improve website performance and personalise your experience. Cookies also help us secure our website and understand how visitors interact with our pages, products and navigation.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are required for our website to function. They support shopping cart features, login sessions, payment processing and website security. Disabling them will affect your ability to use core functions on our website.

3.2 Functional Cookies

Functional cookies store preferences such as currency, delivery region, login information or language settings. They improve convenience and allow you to browse our website smoothly.

3.3 Analytics and Performance Cookies

Analytics cookies collect anonymous information about visitor behaviour. We use tools such as Google Analytics, Google Tag Manager and site performance plugins to measure traffic, track page visits and identify areas for improvement.

3.4 Marketing and Advertising Cookies

These cookies help us deliver relevant ads and track marketing performance. Technologies like Facebook Pixel, TikTok Pixel and Google Ads tracking allow us to understand visitor interests and display targeted promotions.

3.5 Security and Anti Spam Cookies

Security tools such as Wordfence Security, Cloudflare and CleanTalk Anti Spam set cookies to detect threats, block malicious traffic and prevent spam on contact or checkout forms.

4. Third Party Cookies

Some cookies are placed by third party services integrated with our website. These may include:

• Google (Analytics, Fonts, Ads)
• Facebook and Meta Platforms
• TikTok
• Cloudflare
• Wordfence Security
• Mailchimp
• Stripe, PayPal and Atome payment gateways
• Currency conversion and geolocation plugins

These providers may collect device and usage information directly from your browser. Please refer to their privacy policies for more details.

5. How to Control Cookies

You may adjust your browser settings to block or delete cookies. Most browsers allow you to:

• disable all cookies
• block third party cookies
• delete cookies after closing your browser

Note that disabling cookies may cause certain features, such as checkout or account login, to stop functioning correctly.

6. Updates to This Cookie Policy

From time to time, we may update this Cookie Policy to reflect website changes or legal requirements. We encourage you to visit this page regularly to stay informed about how we use cookies.

7. Contact Information

If you have any questions about this Cookie Policy or how cookies are used on our website, you may contact us at:

Email: contact@eight-tones.com.sg
Address: 465 North Bridge Road #02-22 Singapore 191465