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Worldwide Shipping

worldwide shipping

WORLDWIDE SHIPPING

Fancy an instrument? Now you can shop with ease wherever you are. We will have your items delivered to your doorstep with the option to choose your desired courier service. Order today and we will ship your item out as soon as possible. For international shipping of products such as Erhu, Gaohu and Zhonghu, we can apply CITES for you (tick on the option within ‘Bundled Accessories & Top-ups’ before checkout), this is to ensure that the Erhu will clear most of the international customs should your country require it, the best is, this option is provided free of charge for any Erhu, Gaohu and Zhonghu international purchase. CITES application will take 10 working days (2 weeks) before we could ship out the items. 

We also offer free local in-house delivery and set-up for orders of Guzheng instrument in Singapore.

If you encounter a problem with your product out of the box, you can contact us and our team will assist you. Also, all Eight Tones instruments are covered by a manufacturer’s warranty solely on manufacturing defects for 1 year. For more information, kindly visit our warranty and returns policy page

HOW TO CHECK SHIPPING RATES?

Follow the steps below to know your calculated shipping rates before checking out.

Shipping Guide Step 1

STEP 1:

Add item/s to basket

Shipping Guide Mobile Step 1

STEP 1:

Add item/s to basket

Shipping Guide Step 2

STEP 2:

Click on the basket icon located at the top right corner

Shipping Guide Mobile Step 2

STEP 2:

Click on the basket icon located at the top right corner

Shipping Guide Step 3

STEP 3:

Click on “View basket”

Shipping Guide Mobile Step 4

STEP 3:

Click on “View basket”

Shipping Guide Step 4

STEP 4:

Click on “Calculate shipping”

Shipping Guide Mobile Step 3

STEP 4:

Click on “Calculate shipping”

Shipping Guide Step 5

STEP 5:

Key in your details & press “Update”

Shipping Guide Mobile Step 5

STEP 5:

Key in your details &
press “Update”

STEP 6:

Choose your desired shipping option & proceed to checkout!

Shipping Guide Mobile Step 6

STEP 6:

Choose your desired shipping option & proceed to checkout!